Got the from a customer just the other day:
I love this bike. After a couple hundred miles over the last two weeks through early spring weather, muddy forest park rides, commutes on snowy weather I can tell you that this is the most comfortable bike I have ever ridden. It's really unbelievable to me; this bike has met any expectations I had about a custom bike. Additionally, I've gotten quite a few comments about how beautiful the bike is, which I respond 'thank you, I think so too' in as humble a voice as I can muster. Guys at my LBS were poring over the details and it was great showing it off.
I just wanted to drop you a note expressing my appreciation for your work. This bike just makes me happy. Definitely worth the wait. Thank you!
It's great to feel appreciated by my customers. I work very hard to make sure that they get absolute best bike that I can make for them. And know that my efforts are well received mean a lot to me.
And I would like to say that I appreciate my customers as well. None of this could happen without the people who what to invest in getting a custom bike from me. It's great to work with other people to make their vision of a perfect bike come into physical reality. So, a big Thank You! to all my customers, past, present, and future. You are appreciated.